Distance Selling Regulations

Under Statutory Instrument 2000 No. 2334 The Consumer Protection (Distance Selling) Regulations, we are pleased to furnish the following information.

This business is operated by Bigger Trading Ltd trading as 'Jug'N'Funnel', a Limited Liability private company registered in England & Wales, company No. 06720422. The address to which documents may be effectively served is Unit 1, Harts Close, Ilminster, Somerset, TA19 9DJ.

The main characteristics of each product, and the cost (including free standard delivery and all applicable taxes), may be found on the corresponding product page for the product concerned. Prices and discounted prices will remain valid once an order has been made using the sales mechanism on the Jug'N'Funnel.co.uk website, subject to product availability, order acceptance, and correct ticketing. These regulations confer a right of cancellation.

Terms and Conditions of Sale

1. DEFINITIONS

"Jug'N'Funnel" or "JugandFunnel.co.uk" or "we" or "us" means Bigger Trading Ltd trading as 'Jug'N'Funnel'. The "purchaser" or "customer" means the person, firm, company or agent ordering or buying goods or services from Jug'N'Funnel. The "Goods" mean the products of the relevant order of sale. The "Price List" is the list of goods and their relevant selling prices in United Kingdom Pounds Sterling published by Jug'N'Funnel in any format. Jug'N'Funnel reserve the right to alter published prices without prior notice. "Consumer" means a private person buying Products for private use. If you are a Consumer, please find your specific rights and exceptions in Section 11.

2. ACCEPTANCE OF ORDERS

Jug'N'Funnel reserves the right to reject any order received for goods at our sole discretion and without explanation.

3. VARIANCE OF TERMS OF SALE

Any order received that wishes to amend these terms is subject to written confirmation by Jug'N'Funnel.

4. FORMATION OF CONTRACT TO SUPPLY GOODS

A contract to supply goods is not formed until a valid order has been received by Jug'N'Funnel, and Jug'N'Funnel has manually confirmed acceptance of the order or payment has been accepted by Jug'N'Funnel. Payment is considered as being accepted if a charge has been made against the credit or debit card of the purchaser, or if a cheque offered by the purchaser in settlement has been presented for payment and has been honoured.

5. PAYMENT & TITLE

The goods remain the property of Jug'N'Funnel until all due funds relating to the goods have cleared. Payment may be made by the following methods: cash, personal cheque, company cheque, banker's draft, cashier's cheque, certain credit cards, certain debit cards or electronic transfer of funds into an account nominated by Jug'N'Funnel.

6. CREDIT

Unless credit facilities have been granted, all monies due must be received by Jug'N'Funnel before the goods can be supplied. Where credit accounts have been granted the purchaser agrees that they will pay all outstanding monies (by the methods outlined in section 5 except credit cards) within the time limit stated on the invoice. In the event of non or late payment the purchaser agrees to pay an administration fee of 10% of each overdue invoice value (minimum £10) and Jug'N'Funnel or its representatives may enter the purchaser's premises at any reasonable time in order to recover goods originally supplied by Jug'N'Funnel for which payment is outstanding beyond any previously written and agreed credit term. Jug'N'Funnel reserves the right to withhold future despatches and/or revoke credit facilities on a temporary or permanent basis.

7. SUITABILITY OF USE

Due to the care and craft skill being needed to use many of our products, we are unable to guarantee the suitability of any item for a specific purpose, unless the customer seeks specific advice from us in writing prior to purchase.

8. DEFECTIVE PRODUCTS

New products supplied by Jug'N'Funnel are warranted to be free from defect for a period of one year or until the Best Before Date (whichever is the sooner) unless otherwise specified in writing. Defective items may be returned to Jug'N'Funnel, and Jug'N'Funnel may replace, issue a credit note or repair the goods at Jug'N'Funnel sole discretion within a time period specified by Jug'N'Funnel. Jug'N'Funnel is not responsible for goods returned to us that are lost, or further damaged in transit. Negligence, misuse, or failing to take reasonable care of any item will negate the warranty.

9. CONDITION OF RETURNED, DEFECTIVE GOODS

Defective goods returned under clause 8 must be returned with original packaging and with a copy of the original invoice or sufficient information to allow us to trace the original invoice details. Goods returned otherwise will, at our discretion, either be refused or subject to restocking fee to cover our expense. Goods returned as defective and found to be fault free will be returned to the customer at the customer's expense.

10. NON-DEFECTIVE PRODUCTS

Non-defective goods may be returned at the discretion of Jug'N'Funnel. However these goods must be returned unused with original packaging, a copy of the original invoice or sufficient information to allow us to trace the original invoice details, and in a clean and resalable condition. Goods returned otherwise will, at our discretion, either be refused or subject to restocking fee to cover our expense.

11. CONSUMER RIGHTS

If you are a Consumer (as recognised by the EU Distance Selling Directive) you may cancel your mail order purchase at any time within 7 working days of receipt without cause and receive a refund of the price paid excluding carriage charges. To do this you must inform us in writing and return the products immediately, in the same condition you received them and at your own cost and risk. Any statutory Consumer rights are unaffected by this Agreement. This clause does not apply to any trade customer, user or reseller.

12. CANCELLATION OF ORDER

The purchaser may cancel the order for any normal stock items that have not been shipped. The purchaser may not cancel orders for items which have been specially ordered or specially manufactured for the purchaser.

13. DELIVERY

Jug'N'Funnel will make its best endeavours to deliver all goods as instructed by the purchaser, or (where instructions have not been received and accepted by us) as published by Jug'N'Funnel. Jug'N'Funnel will not be responsible for late deliveries outside of its control, howsoever caused.

13a. PLEASE NOTE. For your security we have transparent security checks in operation. In the event that any order placed over the internet fails one of these checks, your order will be suspended until we can confirm its validity.

14. DAMAGE IN TRANSIT

The purchaser shall inspect all goods immediately they are delivered. In the event of loss/shortage/damage Jug'N'Funnel should be informed within 4 working days by use of the 'Contact' facility or email of the discrepancy, and (if requested) in writing within 7 working days. Jug'N'Funnel reserves the right to reject claims for incorrect delivery made later than 7 days after the due date for delivery.

15. FORCE MAJEURE

Jug'N'Funnel reserves the right to cancel, suspend or vary the operation of contract of sale if events occur which are in the nature of force majeure including (without prejudice to the generality of the foregoing) fire, flood, storms, plant breakdown, strikes, lock outs, riot, hostilities, non-availability of material or suppliers or any other event outside the control of Jug'N'Funnel. Jug'N'Funnel shall not be held liable for any breach of contract resulting from such an event.

16. JURISDICTION

In matters of dispute, it is agreed that the Laws of England shall have jurisdiction.

17. MISCELLANEOUS

If any part of the Agreement is found to be invalid or unenforceable by a court, the remainder is unaffected. Jug'N'Funnel may subcontract, assign or transfer its obligations or rights to a competent third party whether in whole or in part. The purchaser may not assign or transfer any of their obligations.

18. PICTURES AND DESCRIPTIONS

Pictures and descriptions (where applicable) are intended to be closely representative of the goods being offered for sale. However, pictures and descriptions are subject to change without notice and therefore should not be viewed by the purchaser as an exact description of how the goods will be supplied. If an exact and up-to-date description is of the essence, then the purchaser should contact Jug'N'Funnel, who will endeavour to furnish the information required. Jug'N'Funnel reserves the right to adjust the product specifications in any of their publications.

19. COPYRIGHT

Information and pictures contained in all literature supplied by Jug'N'Funnel (in any format including but not limited to Websites, email and paper) are copyright to Jug'N'Funnel or used under licence, and may not be reproduced in any format without the written permission of Jug'N'Funnel.